Terms of Service (TOS) – Global Computer & Technology Services
Last updated: May 1, 2026
1. Scope and Covered Domains
These Terms of Service (“Terms”) govern the use of services provided by Global Computer & Technology Services(“the Company”, “we”, “us”, “our”), including IT services, web development, hosting, maintenance, technical support, integrations, digital marketing services, electronic communications, and SaaS platforms.
These Terms apply to all services delivered through the following domains and any of their subdomains:
- globalcomputerpr.com
- globalclientzone.com (Client CRM)
- globalsuitepr.com (SaaS CRM)
- webtena.com
- social.webtena.com
- biolink.webtena.com
2. Services Provided
- Web design and development
- Managed hosting and server administration
- Technical maintenance and updates
- Remote IT support and consulting
- API integrations (Twilio, WhatsApp API, A2P 10DLC, Google, Meta, etc.)
- SEO and optimization
- Local listing management
- Digital strategy and consulting
- SaaS platforms operated by the Company
3. SaaS and Subscription Services
SaaS services provided under globalsuitepr.com and related domains operate under a subscription model and provide licensed access, not ownership.
3.1 Nature of the Service
You receive access to the platform while your subscription remains active.
3.2 Account Responsibility
You are responsible for safeguarding your login credentials.
3.3 Automatic Renewals
Subscriptions renew automatically unless canceled at least 15 days before renewal.
3.4 Cancellations
No refunds are issued for periods already paid.
3.5 Price Changes
Price adjustments may occur with 30 days’ notice.
3.6 Service Limitations
Compatibility with all devices or third-party systems is not guaranteed.
4. Electronic Communications (Email, SMS, WhatsApp, A2P 10DLC)
You consent to receive transactional and administrative communications.
4.1 Opt-In
Consent is granted when creating an account or providing contact information.
4.2 Opt-Out
- SMS: Reply STOP
- WhatsApp: Send STOP
- Email: Click “Unsubscribe”
4.3 Messaging Rates
Carrier charges may apply.
5. A2P 10DLC Compliance (Twilio)
You agree to comply with A2P requirements, including truthful registration and anti‑spam rules.
- No spam or prohibited content
- No fraudulent or misleading messages
- No personal verification via Twilio numbers
- Respect opt‑in and opt‑out rules
7. Email Marketing & Bulk Messaging (GlobalSuitePR SaaS)
Platforms under globalsuitepr.com may include tools for email marketing, newsletters, automation, and bulk messaging.
7.1 Consent Requirements
You must maintain valid opt‑in proof for all recipients.
7.2 Prohibited Content
- Spam or unsolicited messages
- Fraudulent or deceptive content
- Phishing or harmful links
- Content violating CAN‑SPAM, CASL, GDPR (if applicable)
7.3 List Quality
High bounce or complaint rates may result in suspension.
7.4 Domain Reputation
You must maintain SPF, DKIM, and DMARC when required.
7.5 Unsubscribe Requirements
You may not remove unsubscribe links.
7.6 Responsibility for Content
You are fully responsible for all content sent through the platform.
7.7 Suspension for Abuse
The Company may suspend sending privileges for violations.
8. Payments and Billing
- All services must be paid according to the agreed plan.
- Recurring services renew automatically.
- Late payments may result in suspension.
- No refunds unless explicitly stated.
9. Intellectual Property
You retain ownership of your content; the Company retains ownership of its tools and code.
10. Hosting, Maintenance, and Support
The Company is not responsible for outages caused by third‑party providers.
11. Limitation of Liability
The Company’s maximum liability is limited to the amount paid in the last 3 months.
12. Termination
Services may be suspended for non‑payment, abuse, or violations.
13. Modifications
Terms may be updated; continued use constitutes acceptance.
14. Contact Information
Global Computer & Technology Services
Email:
Phone:
Website: https://www.globalcomputerpr.com