Privacy Policy – Global Computer & Technology Services
Last updated: May 1, 2026
1. Introduction
This Privacy Policy explains how Global Computer & Technology Services(“the Company”, “we”, “us”, “our”) collects, uses, stores, and protects personal information across our websites, platforms, and services.
2. Covered Domains
This Privacy Policy applies to the following domains and all their subdomains:
- globalcomputerpr.com
- globalclientzone.com (Client CRM)
- globalsuitepr.com (SaaS CRM)
- webtena.com
- social.webtena.com
- biolink.webtena.com
3. Information We Collect
3.1 Information You Provide
- Name, email, phone number
- Account information (username, password)
- Form submissions
- Support requests
- Billing and subscription data
3.2 Automatically Collected Information
- IP address
- Browser and device information
- Analytics data (Google Analytics, Meta Pixel, etc.)
- Cookies and tracking technologies
- Server logs
3.3 SaaS & CRM Data
Platforms under globalsuitepr.com and globalclientzone.com may collect:
- Client records
- Contact lists
- Email marketing data
- Automation activity
- User actions within the system
3.4 Messaging Data (SMS, WhatsApp, Email)
- Message content
- Delivery status
- Opt‑in and opt‑out records
- Phone numbers and email addresses
4. How We Use Your Information
- To provide and maintain our services
- To manage accounts and subscriptions
- To send transactional messages
- To send marketing communications (with consent)
- To improve platform performance
- To comply with legal obligations
5. Legal Basis (USA & Puerto Rico)
We process data based on:
- Contractual necessity
- Legitimate business interests
- Compliance with CAN‑SPAM, TCPA, and A2P 10DLC
- User consent where required
6. Third‑Party Providers
- Twilio – SMS, WhatsApp, A2P 10DLC messaging
- Email marketing providers
- Analytics providers (Google, Meta)
- Hosting providers
- Payment processors
7. Email Marketing & Communications
If you use our SaaS email marketing tools, you are responsible for ensuring your contact lists comply with CAN‑SPAM and other applicable laws.
7.1 Opt‑In Requirements
You must maintain proof of consent for all recipients.
7.2 Opt‑Out
All marketing emails must include a functional unsubscribe link.
8. SMS, WhatsApp & A2P 10DLC Compliance
We comply with TCPA and A2P 10DLC requirements.
- Clear opt‑in
- STOP to opt‑out
- No prohibited content
9. Data Retention
We retain data only as long as necessary for service delivery or legal compliance.
10. Data Security
We implement technical and administrative safeguards to protect your data.
11. Your Rights
- Access your data
- Request corrections
- Request deletion (where applicable)
- Manage communication preferences
12. Children’s Privacy
Our services are not intended for children under 13.
13. Changes to This Policy
We may update this Privacy Policy. Continued use indicates acceptance.
14. Contact Information
Global Computer & Technology Services
Email:
Phone:
Website: https://www.globalcomputerpr.com